Shipping policy

Order Processing

Please allow 1-3 days to process your order. Expect an email within 1-3 days to let you know your order is on the way!

 

Shipping

Orders are generally shipped within 1-3 days using Royal Mail Post Service. 

 

Domestic Shipping Rates and Estimates

Estimated delivery times and shipping charges for your order will be calculated and displayed at checkout. 

 

International Shipping

We offer international shipping to the following locations: Australia, Canada, Europe, USA and the rest of the world.



Return Policy

I gladly accept returns and exchanges.
Contact me within: 14 days of delivery.
Dispatch items back within: 30 days of delivery


I don't accept cancellations
But please contact me if you have any problems with your order.


The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)


Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

You can always contact us for any return questions at craftywolfbyiulia@hotmail.com